Effective Date: January 1, 2025
Welcome to PPVIP Casino. These Terms and Conditions ("Terms") govern your use of our online casino platform, including the PPVIP app and all related services. By accessing our website, creating an account, or using our services, you agree to be bound by these Terms.
By registering an account or using any part of our casino services, you acknowledge that you have read, understood, and agree to comply with these Terms and Conditions in their entirety.
These Terms constitute a legally binding agreement between you and PPVIP Casino. If you do not agree with any provision of these Terms, you must immediately cease using our services.
We reserve the right to modify these Terms at any time. Continued use of our services after any modifications indicates your acceptance of the updated Terms.
To use our casino services, you must be at least 18 years of age and legally eligible to participate in online gambling activities in Bangladesh. You are responsible for ensuring compliance with all applicable local laws and regulations.
During registration, you must provide accurate, complete, and current information. You are solely responsible for maintaining the confidentiality of your PPVIP login credentials and for all activities that occur under your account.
Each person is permitted only one account. Creating multiple accounts may result in permanent suspension of all associated accounts and forfeiture of any funds or winnings.
We reserve the right to verify your identity and request additional documentation at any time. Failure to provide requested verification may result in account suspension or closure.
You are responsible for maintaining the security of your account credentials. This includes choosing a strong password and keeping your PPVIP login information confidential.
You must immediately notify us of any unauthorized use of your account or any other breach of security. We will not be liable for any losses resulting from unauthorized access to your account due to your failure to maintain adequate security.
You agree to log out of your account when using shared or public computers to prevent unauthorized access.
All games offered on our platform operate using certified random number generators to ensure fair and unbiased outcomes. We strictly prohibit any form of cheating, collusion, or use of automated software.
Players found engaging in fraudulent activities, including but not limited to bonus abuse, money laundering, or manipulation of game outcomes, will have their accounts immediately terminated.
We reserve the right to void any games or winnings if we detect suspicious activity or violations of our fair play policies. All decisions regarding fair play violations are final and non-appealable.
The PPVIP app and website are designed for entertainment purposes only. We do not guarantee winnings and remind all users to gamble responsibly.
All financial transactions must be conducted using payment methods registered in your name. Third-party payments are strictly prohibited and may result in account closure and fund confiscation.
Minimum and maximum deposit and withdrawal limits are clearly displayed on our platform and may vary based on your chosen payment method. Processing times for withdrawals may take 1-5 business days depending on the method selected.
We reserve the right to request additional verification documents before processing withdrawals, particularly for large amounts or first-time withdrawals.
Any fees associated with deposits or withdrawals will be clearly communicated before transaction completion. Currency conversion fees may apply for international transactions.
All bonuses and promotional offers are subject to specific terms and conditions, including wagering requirements, time limits, and game restrictions. These conditions are clearly outlined with each promotion.
Bonus abuse, including but not limited to creating multiple accounts to claim promotions, is strictly prohibited and will result in immediate account closure and forfeiture of all funds.
We reserve the right to modify or cancel any promotion at any time without prior notice. Players who have already opted into a promotion will be allowed to complete it under the original terms.
Bonuses are intended for recreational players only. Professional or advantage players may be excluded from promotional offers at our discretion.
We are committed to promoting responsible gaming and providing tools to help players maintain control over their gambling activities. This includes deposit limits, session time limits, and self-exclusion options.
If you believe you may have a gambling problem, we encourage you to seek professional help. We provide links to gambling addiction resources and support organizations within Bangladesh.
Players can set daily, weekly, or monthly deposit limits through their account settings. These limits can be decreased immediately but increases require a 24-hour waiting period.
Self-exclusion options range from 24 hours to permanent closure. During any self-exclusion period, you will not be able to access your account or create new accounts.
All content on our platform, including games, graphics, text, and software, is protected by intellectual property laws. You may not reproduce, distribute, or create derivative works without our express written permission.
The PPVIP brand name, logo, and all related trademarks are our exclusive property. Unauthorized use of our intellectual property may result in legal action.
You retain ownership of any personal information you provide, but grant us a license to use this information for the purposes of providing our services.
We are committed to protecting your privacy and personal information in accordance with applicable data protection laws. Our Privacy Policy details how we collect, use, and protect your information.
We may share your information with trusted third-party service providers who assist us in operating our platform, processing payments, or complying with legal requirements.
You have the right to access, correct, or delete your personal information in accordance with applicable privacy laws. Contact our support team for assistance with data-related requests.
Our liability is limited to the amount you have deposited into your account. We shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our services.
We do not warrant that our services will be uninterrupted or error-free. Technical issues, including server downtime or software malfunctions, may occasionally occur.
In the event of technical errors that affect game outcomes, we reserve the right to void affected games and restore player balances to their pre-game state.
We are not responsible for losses resulting from factors beyond our control, including but not limited to internet connectivity issues, power outages, or force majeure events.
We reserve the right to suspend or terminate your account at any time for violation of these Terms, suspicious activity, or at our sole discretion.
Upon termination, any remaining balance in your account will be returned to you, minus any fees or charges owed to us, provided the funds were obtained legitimately.
You may close your account at any time by contacting our customer support team. Account closure does not relieve you of any obligations under these Terms.
Certain provisions of these Terms, including those relating to intellectual property and limitation of liability, shall survive termination of your account.
These Terms are governed by the laws of Bangladesh. Any disputes arising from these Terms or your use of our services shall be resolved through binding arbitration.
Before initiating any legal proceedings, you agree to attempt resolution through our internal complaints procedure. Our customer support team is available to assist with dispute resolution.
If arbitration is required, it shall be conducted in Bangladesh using English as the primary language. The arbitrator's decision shall be final and binding on all parties.
If you have any questions about these Terms and Conditions or need assistance with any aspect of our services, please contact our customer support team.
Our support representatives are available 24/7 to assist with account-related inquiries, technical issues, or general questions about our casino platform.
We strive to respond to all inquiries within 24 hours and appreciate your patience as we work to resolve any issues you may encounter.
By continuing to use PPVIP Casino services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.
Last Updated: January 1, 2025
