Effective Date: January 1, 2025
This Privacy Policy describes how PPVIP Casino ("we," "our," or "us") collects, uses, and protects your personal information when you access our website and gaming services in Bangladesh. By using our platform, including the PPVIP app and PPVIP login system, you consent to the practices described in this policy.
When you register for a PPVIP casino account or use our services, we collect personal information including:
We automatically collect technical data when you access our website or PPVIP app:
We process your personal data for the following purposes:
Account Management: To create and maintain your gaming account, process PPVIP login requests, and verify your identity in compliance with Bangladeshi regulations.
Gaming Services: To provide casino games, process bets and payouts, and maintain fair gaming standards across our platform.
Financial Transactions: To process deposits and withdrawals, prevent fraud, and comply with anti-money laundering requirements applicable in Bangladesh.
Communication: To send account notifications, promotional offers, and important updates about our services.
We may share your information with trusted third parties under specific circumstances:
Service Providers: We work with payment processors, game developers, and technical support providers who assist in delivering our services.
Legal Requirements: We may disclose information when required by Bangladeshi law or to comply with legal processes and regulatory investigations.
Business Transfers: In case of merger, acquisition, or sale of assets, your information may be transferred to the new entity.
We implement comprehensive security measures to protect your personal information:
All data transmission between your device and our servers uses SSL encryption technology. The PPVIP app employs additional security layers to protect mobile users.
Access to personal information is restricted to authorized personnel only, and we conduct regular security audits to identify and address potential vulnerabilities.
Financial data is processed through PCI DSS compliant systems, ensuring the highest standards of payment security.
We retain your personal information for as long as necessary to provide our services and comply with legal obligations:
Account information is maintained while your account remains active and for seven years after closure to meet regulatory requirements in Bangladesh.
Transaction records are kept for financial auditing purposes and may be retained for up to ten years as required by applicable laws.
As a user of our services, you have the following rights regarding your personal data:
Access and Correction: You can request access to your personal information and update inaccurate data through your account settings or by contacting our support team.
Data Portability: You may request a copy of your personal data in a structured, machine-readable format.
Account Deletion: You can request deletion of your account and associated data, subject to legal retention requirements.
Our website and PPVIP app use cookies and similar technologies to enhance your gaming experience:
Essential cookies are required for basic functionality, including secure PPVIP login processes and account authentication.
Analytics cookies help us understand user behavior and improve our services, while marketing cookies enable personalized promotional content.
You can manage cookie preferences through your browser settings, though disabling certain cookies may affect website functionality.
Our platform may contain links to third-party websites or services. We are not responsible for the privacy practices of these external sites.
We encourage you to review the privacy policies of any third-party services before providing personal information.
We may update this Privacy Policy periodically to reflect changes in our practices or applicable laws in Bangladesh.
Material changes will be communicated through email notifications and prominent notices on our website and PPVIP app.
Continued use of our services after policy updates constitutes acceptance of the revised terms.
For questions about this Privacy Policy or your personal data, please contact us:
Email: [email protected]
Address: PPVIP Casino Privacy Office, Dhaka, Bangladesh
We will respond to privacy-related inquiries within 30 days of receipt.
For immediate assistance with account-related privacy concerns, please use the support features available through your PPVIP login dashboard.
